Introduction

D-Hive Ltd and its subsidiaries (referred to collectively as “the Company”, “we”, “us” or “our”) are committed to protecting the privacy and personal data of individuals who use this website.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Statement explains how we collect, use, and safeguard your personal data.

If you would like a copy of our internal data protection policies or further information, please contact us using the details provided below.

What Personal Information Do We Collect?

We only collect the minimum personal data necessary to respond to enquiries submitted via our website.

When you complete a contact form, we may collect:

• Name
• Email address
• Telephone number

How Do We Use Your Information?

We use the personal information you provide to:

• Respond to your enquiry
• Communicate with you in relation to your request
• Maintain appropriate records of correspondence

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you voluntarily submit your details via our contact form
• Legitimate Interests – responding to business enquiries and maintaining communication

We will only process your personal data where it is necessary and proportionate to do so.

Data Sharing

We do not sell, trade, or rent your personal data.

We may share your personal data with:

• Trusted service providers (e.g. website hosting providers and IT support services)
• Legal or regulatory authorities where required by law

All third-party providers are required to process your data securely and in compliance with applicable data protection laws.

Data Storage & Retention

Your personal data will only be stored for as long as necessary to fulfil the purpose for which it was collected, including responding to your enquiry and meeting any legal or regulatory obligations.

Personal data submitted via our website may be processed or stored by external hosting providers. We ensure that such providers implement appropriate security measures and comply with UK GDPR requirements.

What Other Information Do We Collect?

Usage Data

We may automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Time spent on pages
• Device identifiers

This information helps us improve website performance and user experience.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve our website.

Cookies may include:

• Session Cookies – to enable website functionality
• Preference Cookies – to remember user settings
• Security Cookies – to maintain website security

You can configure your browser to refuse cookies. However, some parts of the website may not function properly as a result.

Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Restrict processing
• Object to processing where applicable
• Request transfer of your data (data portability)
• Withdraw consent at any time (where processing is based on consent)

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has not been handled correctly.

How to Request Deletion of Your Data

If you wish to request deletion of your personal data, you may contact us via our website or in writing:

D-Hive Ltd
Units 3 & 4, Stretton Business Park 1
Brunel Drive
Stretton
Burton-On-Trent
Derbyshire
England
DE13 0BY

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These measures include secure hosting environments and restricted access to personal data.

Disclaimer

Accuracy

We make reasonable efforts to ensure that information on this website is accurate and up to date. However, we do not guarantee its completeness or accuracy. The content does not constitute professional advice and may be subject to change.

Availability

We do not guarantee uninterrupted access to this website or any linked services and accept no liability for any loss arising from its use.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect legal, regulatory, or operational changes.

Any updates will be posted on this page with a revised effective date. We encourage you to review this statement periodically.

Do you require further information?

If you have any questions about the Company’s privacy & data protection practices, please contact us.