Pride Pharmacy

Safe, friendly outpatient dispensing and home delivery, combining NHS standards with modern, efficient ways of working — so patients get the care they need, when and how they need it.

What we do

Based at Royal Derby Hospital, Pride Pharmacy supports thousands of patients each month. We dispense prescriptions from hospital clinics, supply essential over-the-counter medicines, and offer practical health advice. Our team includes experienced pharmacists, technicians, and dispensers, all working together to make treatment easier to access — whether that means collecting in person or having medication delivered to your door. Fully part of the NHS family, we aim to give every patient a smooth, supportive experience.

Since opening in 2020, Pride Pharmacy has made a real difference for patients and the Trust. We’ve reduced prescription waiting times by over three-quarters, cut medicine waste by more than 80%, and now deliver thousands of prescriptions each month directly to people’s homes. Every penny we save or earn goes straight back into supporting NHS services. For our team, that means knowing our work makes things better not just for individuals, but for the whole healthcare system.

Pride Pharmacy is owned by D-Hive Ltd, a subsidiary of University Hospitals of Derby and Burton NHS Foundation Trust. Being part of the NHS means we follow the same clinical and governance standards as hospital services, while still being able to work flexibly and adapt quickly. Our approach combines an on-site retail pharmacy, efficient outpatient dispensing, and a growing home-delivery service. It’s a model that keeps services local, puts patient needs first, and reinvests any surplus back into healthcare — proving that NHS-run pharmacies can be both caring and efficient.

Find out more about Pride Pharmacy’s services, our team, or our approach — explore our site or get in touch for a chat: 01332 788921, or email uhdb.CustomerServicePP@nhs.net

How We Can Help

Health Advice & Support

Our pharmacy team can help with more than prescriptions. We offer advice on treating common ailments, understanding medicines, and maintaining a healthy lifestyle. Whether you visit in person or call for guidance, we’re here to make healthcare easier to manage day-to-day.

Prescriptions

We dispense prescriptions for patients under the University Hospitals of Derby and Burton NHS Foundation Trust. Using digital systems and same-day processing, we aim to keep waiting times short and ensure every patient leaves with the right medication and clear advice.

Home Delivery Service

For those unable to collect in person, we offer safe and efficient delivery of medication by our team of drivers. Each delivery is tracked and handled securely, giving patients the same level of care and accuracy they’d receive over the counter.

Clinic Support

Our pharmacists and technicians work closely with outpatient clinics across the Trust, including oncology, dermatology and haematology. This joined-up approach helps patients receive consistent advice, timely medication, and smoother transitions between clinic and pharmacy.

Latest News

The Team

Matthew Turner

Business Services Director

Carolyn Dyche

Pharmacy Manager

Kashif Ali

Superintendent Pharmacist

Frankie Widdowson

Contract Manager

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Opening Times

Monday to Friday: 8am - 7pm
Saturday: 8am - 2pm
Sunday and Bank Holidays: Closed
Kings Treatment Centre - Royal Derby Hospital, Uttoxeter Road, Derby DE22 3NE